Shipping & Delivery Policy
Shipping Countries:
This shipping policy is valid for the United Kingdom.
Below you will find the average delivery time for all our packages:
- Order cutoff time: 16:00 (GMT) Greenwich Mean Time (London). Orders received after this time will be processed the next day. For orders processed after the cutoff time, one day is added to the delivery time estimate.
- Order handling time: 2 to 7 days, fulfilled Monday to Saturday. After this, the shipment will be handed over to the carrier and ready for transit.
- Transit time: 10 to 20 days, delivered Monday to Saturday.
We use the following carriers:
- DHL
- UPS
- FedEx
Shipping Costs
Shipping is free. We cover the shipping costs for every order. All products are delivered to your home with no additional charge. There is no minimum order quantity required.
Tracking Your Order
You will receive an email when your order is shipped with a tracking number. We also provide a self-hosted tracking page where you can track your package. Click here to visit our order tracking page.
For any questions about your order and shipment, please contact us via email at support@fashionsole.com. Our service team is happy to assist you.
Store Name: Fashionsole
Address: 50 Stanley Street, Central, Hong Kong Island, 999077, Hong Kong
Email: support@fashionsole.com
FAQ: Frequently Asked Questions
Tel: +31616972639
Customer service hours:
Monday to Saturday: 09:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)
We aim to reply to your email within 1-2 business days.